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U.S. Apple Email Users not Receiving Comcast, Roadrunner Messages

U.S. Apple Email Users not Receiving Comcast, Roadrunner Messages

Numerous Me.com and .Mac users across the U.S. are reporting sporadic issues receiving email from Comcast and Roadrunner domains, with some emails arriving late, while others are not being received at all.

AppleInsider reports on a thread on the Apple Support Community discussing a number of emails that have failed to arrive, and forum members have discovered that the issue is with messages originating from Comcast and Roadrunner users. Outgoing messages are unaffected.

Their report states:

Some claim that because affected ISPs are spread across the country and problems are contained to only Comcast and Roadrunner accounts, the issue could be with Apple’s servers. Community reports also note that Apple support representatives are aware of the problem, though the company has not yet acknowledged culpability.

Forum members have found that forwarding incoming mail to another account may be a temporary fix, though the workaround is not a universal solution.

The issues comes less than a month after we reported on an iCloud outage in November.

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