Apple released iOS 8.0.1 on Wednesday, which disabled cellular services and Touch ID on many iPhone 6 and iPhone 6 Plus handsets. Apple commented that it was investigating the issue, and has since issued a support document that includes the statement that they are working on a fix, and that it will be ready “in the next few days.” The document also instructs affected users to reinstall iOS 8 until a fix is ready.
The document offers the same advice Apple support and other parties have been providing since the problems first appeared. Apple’s support document, including the steps to restore iOS 8 onto your device, can be found below:
Loss of cellular service or ability to use Touch ID after updating to iOS 8.0.1 on iPhone 6 or iPhone 6 Plus
We have a workaround for you if you have an iPhone 6 or iPhone 6 Plus and you lost cellular service and Touch ID functionality today after updating to iOS 8.0.1. You can reinstall iOS 8 through iTunes by following the instructions below. We are also preparing iOS 8.0.2 with a fix for the issue, and will release it as soon as it’s ready in the next few days.
Follow these steps to reinstall iOS 8.0.
- Make sure that you’re using the latest version of iTunes.
- Connect your iPhone to iTunes.
- Back up your iPhone in iTunes on your Mac or PC. iCloud backups won’t restore to earlier versions, including iOS 8.0.
- Download the file below that corresponds to your device:
- Select the file you just downloaded by doing one of these in iTunes:
- Mac: Press the Option key and click Check for Update.
- Windows: Press the Shift key and click Check for Update.
- Press Update to install iOS 8 on your iPhone.
The Health app won’t work in iOS 8 after these steps. It will be fixed in our upcoming iOS 8.0.2 software update.
We’ll let you know when the iOS 8.0.2 update is ready, and confirmed safe for updating, so stay tuned to MacTrast for all the details.
