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Apple’s Apple Pay FAQ Answers Merchant’s Questions About the Service

Apple’s Apple Pay FAQ Answers Merchant’s Questions About the Service

We’ve seen some scary headlines recently about fraud involving Apple Pay recently, and as a response, Apple has posted a new Apple Pay FAQ page for merchants that includes information about fraud, fees, and merchant policies.

Apple's Apple Pay FAQ Answers Merchants Questions About the Service

Apple’s new FAQ comes just ahead of the debut of the Apple Watch, which will allow iPhone 5, 5s, and 5c users to join the ranks of Apple Pay users. Currently, only owners of an iPhone 6 or iPhone 6 Plus can use the contactless payments service.

“Accepting Apple Pay is also more secure than accepting traditional credit and debit cards. Every transaction on your customer’s iPhone or iPad requires Touch ID—our fingerprint identity sensor—authentication or passcode. In addition, you don’t receive your customer’s actual credit or debit card numbers, so you aren’t handling actual credit or debit card numbers in your systems when they pay with Apple Pay.”

The new FAQ answers many of the questions merchants might have about the payments service, as well as listing the payment service providers known to work with Apple Pay, as well as details about how the service handles fee, returns, and fraud.

“Apple Pay transactions are treated in the same way as your current credit and debit transactions. You’ll have the same liability rules applied to Apple Pay transactions.”

Apple also offers a support number, (800) 854-3680, that interested merchants can call to learn more about accepting the new payment method.

If you’ve read about fraud connected with Apple Pay, and would like to read the true story behind the scary, (and let’s face it, clickbait), headlines, do yourself a favor, and visit the iMore website and read Rene Ritchie’s excellent article about the real issue behind the fraud reports.

(Via AppAdvice)