After receiving assistance from an Apple Genius at a retail store location, a customer began receiving texts that were sent to the employee’s iPhone. Gizmodo says the mishap is a bug, while Apple says the employee didn’t follow protocol.
The Loop reports:
To help the customer, who was using the iPhone without a SIM card, the Apple employee placed his SIM card into the phone. Unfortunately, the iPhone married itself to that number, so any texts sent to the phone were also sent to the customers phone.
It was like the perfect storm of circumstances. If the employee had of simply toggled the iMessage on and off, or if the customer had of put in a different SIM card, none of this would have happened.
“This was an extremely rare situation that occurred when a retail employee did not follow the correct service procedure and used their personal SIM to help a customer who did not have a working SIM,” said Apple representative Natalie Harrison. “This resulted in a temporary situation that has since been resolved by the employee.”
480710 120700Hiya! Wonderful blog! I happen to be a day-to-day visitor to your web site (somewhat much more like addict ) of this internet site. Just wanted to say I appreciate your blogs and am seeking forward for a lot more to come! 180638
426186 163835Hello. Cool article. Theres an concern with the web site in internet explorer, and you might want to test this The browser could be the marketplace chief and a large element of other folks will miss your fantastic writing due to this difficulty. 39186
773086 331567Wow, awesome blog structure! How long have you been running a blog for? you created blogging appear easy. The total look of your web site is wonderful, let alone the content material! 716811
397202 24383extremely nice post, i undoubtedly adore this remarkable site, carry on it 467354
336237 490596Excellent post. I was checking constantly this blog and Im impressed! Extremely valuable information specially the last part I care for such information much. I was seeking this particular info for a long time. Thank you and very best of luck. 15546
472045 335004Just what I was seeking for, appreciate it for posting . 275194
716974 928634Someone essentially lend a hand to make critically articles Id state. That is the first time I frequented your site page and so far? I amazed with the research you produced to create this actual post extraordinary. Fantastic activity! 996210
909787 728556you are in point of fact a excellent webmaster. The website loading velocity is remarkable. It seems that youre performing any distinctive trick. In addition, The contents are masterpiece. youve done a fantastic activity on this subject! 455712
774160 138386Real great info can be located on web weblog . 909929