J.D. Power and Associates has released the results of their latest mobile phone satisfaction study, once again recognizing Apple’s commitment to quality and customer service by awarding them the top position in their satisfaction rankings:
For a seventh consecutive time, Apple ranks highest among manufacturers of smartphones in customer satisfaction. Apple achieves a score of 839 on a 1,000-point scale and performs well in all factors, particularly in ease of operation and features.
Apple’s consistent high ranking on the survey reflects the value of the Apple experience – simple and intuitive products built in a quality manner and back with exceptional customer service. Congrats, Apple!