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Microsoft Pulls Office for Mac 2011 SP2 Over Outlook Database Issues

Microsoft Pulls Office for Mac 2011 SP2 Over Outlook Database Issues

Following Microsoft’s recent Service Pack 2 update to Office for Mac 2011, a number of users have complained that the update is corrupting their Outlook for Mac databases. Microsoft first responded by issuing a fix, but has now completely removed the service pack from their Auto Update tool.

From the Office for Mac blog:

On April 12th, we released SP2 for Office for Mac 2011. The majority of our customers have been delighted with the improvements – new features and performance. Unfortunately, a small percentage are experiencing some issues with the update, specifically related to the Outlook for Mac database. We’ve documented the primary issue and work around in a blog post that can be found here.

Our goal is provide the simplest update experience for everyone – so we have temporarily stopped pushing out the SP2 update through Microsoft AutoUpdate while we investigate the issue. Customers are still able to obtain the SP2 update via the Microsoft Downloads site by clicking here. We encourage you to either wait for the AutoUpdate, or follow the directions in the above blog post before manually updating to ensure you don’t experience issues. We will provide an update once we have more information to share.

The update is still available for direct download from Microsoft’s servers, although users are advised to install the update at their own caution until Microsoft can determine what’s causing the problem and release an updated version of the service pack.

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