Retina Display Retention Problem Reported by Some New MacBook Pro Owners

Some owners of the new MacBook Pro with Retina Display are experiencing image persistence problems. Apple has been replacing the possibly defective units.

AppleInsider:

A number of users have reported on Apple’s Community Forums (via The Next Web) that their new MacBook Pro’s Retina display suffers from image retention issues, sometimes incorrectly referred to as ghosting, though the problem is not believed to be widespread.

The thread is mis-titled as a screen “burn-in” problem, and contains a number of reports of identical instances of image persistence on the high pixel density IPS panels used in the recently-released MacBook Pro. Forum members note that the latent image is only noticeable on light-colored backgrounds, and remains on the screen for up to five minutes before slowly fading away.

Apple is aware of the issue, and Geniuses are ordering replacement units for the faulty screens, but in some cases the wait is two to three weeks due to high demand for the laptop.

AppleInsider says, “It has been speculated that the problems stems from a ‘bad batch’ of panels since only a limited number of cases have been reported. The reason for the image retention is unknown and Apple has yet to officially comment on the issue. It should be noted that those who purchased the new MacBook Pro have the usual 14 days to initiate a ‘no questions asked’ warranty return if they are experiencing the problem.”

Chris Hauk

Chris is a Senior Editor at Mactrast. He lives somewhere in the deep Southern part of America, and yes, he has to pump in both sunshine and the Internet.