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Some Users Experiencing Issues With Apple ID Websites

Some Users Experiencing Issues With Apple ID Websites

A number of users are reporting issues with The Apple ID websites appleid.apple.com and iforgot.apple.com, with some reporting the sites are completely down for them, while others say they’re having issues ranging from being trapped in password-update loops to problems updating verification devices.

Users Experiencing Issues With Apple ID Websites
Error received by 9to5Mac’s Ben Lovejoy

9to5Mac’s Ben Lovejoy:

I was able to verify one of the problems myself …

While both sites were accessible to me, and I was able to successfully login to the Apple ID site, attempting to update my verification devices failed. It did not allow me to remove an old device, and attempting to add new ones resulted in an error.

MacTrast was successful in logging into the appleid.apple.com website, and we were able to update our verification devices. Which lends credence to reports that while the issues are widespread, they are not affecting everyone.

Apple’s System Status webpage is currently showing green for all Apple services, and makes no mention of any issues. However, this is not unusual, as it usually takes awhile for Apple to update the page in the case of any issues.

We’ll keep you posted when we hear more, and will update this page, when we do.

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