Numerous UK Apple Watch Series 3 owners are reporting the are having issues activating the LTE functionality on British carrier EE. The carrier is currently the only British wireless carrier to support the wearable.
9to5Mac reports the carrier acknowledges the problems, and says that most owners will need to call the company to resolve the issue.
Go to the Apple Watch app on your phone and select “Mobile Data”. If it says “Activating” that means it’s working and all you need to do is wait for it to complete. It can take up to 2 hours, but may complete quicker.
EE says Apple Watch users seeing any of the following error messages should immediately contact EE, and not attempt to activate the device again.
At the time of this article, the carrier’s support forum contains 49 pages of posts related to the issue. However, it does appear the company is able to resolve the issues when they are contacted by users. Some customers report being told there are six EE support staff members working to resolve the issue.
9to5Mac says the steps to fix the problem are: