Apple

The End of an Era: ‘Apple Support Community’ to Close Permanently on November 20

It is truly an end to an era. Apple has announced that its Apple Support Community discussion forums, a user-to-user technical support source since 1998 will be permanently closing on Friday, November 20.

Apple has already put the Apple Support Community forums in a read-only state, and new posts no longer being accepted. As noted by MacRumors, the final message posted to the site appears to have been submitted at 5:49 p.m. Pacific Time on Tuesday.

While there is still a sign-in button, it leads to an internal portal for Apple’s corporate employees, which is not available to the general public.

Apple’s full notice added to the site:

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

Apple’s online discussion forum for user-to-user technical support had been around since 1998, when it launched as the Apple Tech Exchange. The forums were renamed to Apple Discussions in 2000, and then to the Apple Support Communities in 2011, before taking on their current name in 2022.

Apple told MacRumors that it decided to sunset the Apple Support Community after a careful evaluation of strategy and customer needs.

There are still several ways to get support online, and Apple customers can continue to contact Apple Support.

Chris Hauk

Chris is a Senior Editor at Mactrast. He lives somewhere in the deep Southern part of America, and yes, he has to pump in both sunshine and the Internet.