Soon after the iPhone Duo hit store shelves, we brgan seeing scattered reports of hinge issues that were causing cracks in the inner display. Apple has now responded to the reports.
In a statement shared by MacRumors, Apple says a small number of units are affected.
The response to iPhone Duo from early users has been incredibly positive, and we are seeing exciting things from developers who are rapidly updating their apps to take advantage of its unique form factor. We are aware of an issue impacting the inner display on a small number of iPhone Duo units. If users experience issues with their iPhone Duo display, they should contact AppleCare for a replacement.
Apple did not explain what causes the cracking, or if a fix is planned for the issues. While affected users say they have been able to get replacements in-store, although limited stock availability means some are having to wait.
If you’re going to see your new precious affected by the current screen cracking issue, it’s likely not going to surprise you months down the line. Instead, the cracks seem to appear soon after you begin using the iPhone Duo.
It’s hard to tell just how many new iPhone Duos are actually affected by the cracking issue, as some reports indicate that the images allegedly showing the cracked Duos are instead AI-generated.
