They Can’t Hear You Now – iPhone 4s Users Complaining About Call Audio

Posted in Apple News, iPhone on 04/11/2011 by Chris Hauk


iPhone HeadphonesA growing number of users have posted in Apple’s Support Forums about problems with audio on the iPhone 4s while making or receiving phone calls using a headset. The thread, currently up to 15 pages of posts, details the problems users are having.

The initial poster states:

When using the Apple hands free headset with the phone during a call, I get an echo problem. It does not occur immediately. It can very from 30 seconds into a call and as far up to 9 mins in before it begins the annoying echo. If I unplug the headset it goes away but will return when I plug the headset back in. I have tried 3 brand new iPhone 4s headsets with the same problems. So far I have tried rebooting, and also restored phone back to factory original settings as a new phone and still no resolution. I have been told by the other person on the line a screech sound is made then the echo begins.

Some users have posted that they have been able to resolve the problem by briefly toggling the speakerphone on, and then off.

An article on the MacRumors site states there seem to be two other possibly related problems, static on some calls, and no audio at all on outgoing calls. Some success has been reported using the speakerphone tactic to resolve the no audio problem, but others report that doesn’t help at all.

Apple support personnel have not diagnosed the issue as either hardware or software. Reports state that the new iOS 5.01 beta, released to developers two days ago, does not correct the issue.

So MacTrast readers, have any of you had any of the above problems with your new 4s? If so, have you been able to resolve them? Please share your experiences in the comments section below.


Chris Hauk

MacTrast Senior Editor, and self-described "magnificent bastard," Chris Hauk owns Phoenix Rising Services and writes for everyone's favorite "bad movie" website, Big Bad Drive-In.

His first Apple product was an iPod Classic 9 years ago, and he has since added a MacBook Pro, a number of iPads, iPhones, and multiple Apple TVs to his collection.

He lives somewhere in the deep Southern part of America. Yes, he has to pump in both sunshine and the Internet.