Have a Bent iPhone 6 or iPhone 6 Plus? Apple MIGHT Replace It

Have a Bent iPhone 6 or iPhone 6 Plus? Apple MIGHT Replace It

Do you have a bent iPhone 6 or iPhone 6 Plus? It’s just possible that Apple MIGHT replace it for you. TNW spoke to an Apple support representative via chat to find out the details.

Bent iPhone 6 chat

When TNW asked the rep if a bent enclosure during normal use of an iPhone 6 or iPhone 6 Plus would qualify for a replacement, the representative said:

That is 100 percent up to the Genius you speak with at the store. There is a test called a Visual Mechanical Inspection that the device will have to pass. If it is within the guidelines, they will be able to cover it. If not, the replacement would be a paid one.

When pressed for details on what the Genius Bar guidelines would be for this situation, the representative replied that such information wasn’t made available to chat support staff.

The rep also said that Apple’s support team is “looking into this with an insane amount of detail.” The staffer then offered to escalate the issue to a call with a senior support advisor.

There hasn’t been an official statement from Apple concerning “bendgate” (UGH! – Ed.), but it appears the company is at least willing to take a look at bent iPhone 6 and iPhone 6 Plus units and replace them on a case-to-case basis.

Note: If you’re intentionally warping the iPhones, such as found in videos around the web, it’s almost a given that you’ll be turned down for a replacement. (DUH! – Ed.)

  1. 933091 584522Hi, ich habe Ihre Webseite bei der Suche nach Fernbus Hamburg im Internet gefunden. Schauen Sie doch mal auf meiner Seite vorbei, ich habe dort viele Testberichte zu den aktuellen Windeleimern geschrieben. 214188

  2. dmt says:

    159794 883202Wonderful help from this weblog! Thanks alot for the info I necessary 284208

  3. 876147 546596An intriguing discussion is worth comment. Im confident that you merely write regarding this topic, may possibly not be considered a taboo topic but typically persons are too small to communicate on such topics. To an additional. Cheers 968267

  4. 990753 628446Beneficial info and outstanding style you got here! I want to thank you for sharing your ideas and putting the time into the stuff you publish! Great function! 129280

  5. 716929 118971This is a excellent weblog, would you be involved in performing an interview about just how you designed it? If so e-mail me! 403470

  6. pic5678 says:

    739907 221299There is noticeably plenty of funds to comprehend this. I suppose you created specific nice points in functions also. 288132

  7. nova88 says:

    715521 269139This really is often a amazing weblog, could you be interested in working on an interview about just how you developed it? If so e-mail myself! 208431

Leave a Reply

Your email address will not be published.