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Apple Looking To Cut Down On iPhone Replacements, Will Offer On-The-Spot Repair Service

Apple Looking To Cut Down On iPhone Replacements, Will Offer On-The-Spot Repair Service

As many Apple customers have found, it’s been surprisingly easy to score a new iPhone off Apple. Simply take your slightly faulty iPhone to the Genius Bar, and you should get a new replacement on the spot. That may be about to change though. French news site iGeneration reports that in an attempt to cut down on iPhone replacements, Apple will offer an on-the-spot repair service for iPhones.

So instead of a new iPhone, you’ll get a repair carried out in under 30 minutes by a Genius in the store.

Genius Bar

According to iGeneration:

With the iPhone 5, you can take apart the entire phone. A replacement will no longer be given unless there is a problem during the repair.

As far as the iPhone 4/4s goes, the most common faults (battery, buttons, vibration motor and modules) will also be able to be replaced without much problem.

This new policy should be coming to France in mid-April, and iGeneration says that some of its readers have been advised to make bookings now, in order to get a new replacement before the new policy comes into play.

It’s worth noting that Apple’s policy towards broken iPhone screens shouldn’t change, and that you’ll still have to pay.

This isn’t official, but it would make sense, and I would imagine that anything happening in France would also apply to the U.S., especially something like this.

  1. A little to late. Last week I took in an iPhone 4S and a 5 for repairs in an apple store in florida and they did the 30 minutes repair thing.

  2. Lol, you delete my comment because you dono eenrish!! Two funnie!! Yew neet uh editor sow yew don soun stoopit! Weed yer las sentinse.

  3. Whether Apple fixes them in-house or gives you a refurbished phone, Apple is still the most expensive option for getting a broken iPhone fixed. According to their website, an iPhone 4 is $149, and iPhone 4S $199, and an iPhone 5 $229.

    All of those prices are at least double what some other 3rd party repair shops can do a screen repair for. The only disadvantage of a 3rd party repair is that if your phone would still be under warranty (a cracked screen voids the warranty), having Apple do the repair will keep your warranty in tact.

    But other than that, there’s really no reason to have Apple do the repair. Find a reputable, local repair shop.

  4. Personally I haven’t yet tried the iPhone 4S so I can’t comment on how good that device is, however from looking at the phones specifications and user reviews for the extra money you would pay for the 4S I think personally I would prefer to save some money and stick with the iPhone 4.

  5. Blackberry users thinking of making a switch should note that iPhone’s now come with something called iMessage, and basically it’s a free way of communicating with other iPhone users just like Blackberry messenger.

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