Apple has issued a fix for FaceTime on OS X, which resolves connection issues. The update is recommended for all FaceTime users running OS X 10.6 Snow Leopard. No fix has been released for the issues reported last week concerning FaceTime on iOS 6.
Apple, however, has not yet addressed the problems with FaceTime that are in iOS 6. While it is encouraging that Apple released an update for FaceTime for OS X 10.6, Apple support’s recommendations for iOS 6 users has been to upgrade to iOS 7. One user has quoted Apple support as saying that the only fix for iOS 6 is to upgrade to the latest version of iOS 7, with no current plans to release a fix on iOS 6 or iOS 5.
Apple’s updated FaceTime troubleshooting page recommends that users who are having trouble with FaceTime should update to the latest version of iOS or OS X.