While Apple refuses to officially acknowledge the GPU issues some early-2011 MacBook Pro owners are having with their machines, it seems they have taken ownership of an issue plaguing some iMessage users. Unfortunately, they just don’t know how to fix it.
Adam Pash, former lead editor of Lifehacker, reports that Apple has acknowledged a problem we’ve heard reported before: text messages continue to be converted to iMessages and forwarded to an Apple ID even when that ID is no longer in use. This means that any text messages sent from an iPhone are reported as delivered while actually disappearing into the ether.
An AppleCare rep explained to Pash:
- This is a problem a lot of people are facing.
- The engineering team is working on it but is apparently clueless as to how to fix it.
- There are no reliable solutions right now — for some people the standard fixes work immediately, others – not so much.
Pash’s issue raised its ugly head when he moved over from an iPhone to an Android device. It seems when his friends texted him, they received a “Delivered” flag, however, the message never showed up on his new phone… or anywhere else, for that matter.
If a contact is added or edited, and a phone number is marked as an iPhone, the Messages app converts an outgoing text into an iMessage. This is convenient for iOS device users, however it results in lost text messages if that user stops using that associated Apple ID.
Apple’s suggestion to Pash to resolve the issue: Ask all of his iPhone using contacts to remove him as a contact and then re-add him, selecting “Mobile” rather than “iPhone” for his phone number. This would require Pash, (or any other user experiencing the issue), to contact everyone who has him listed as a contact. UGH!
Have you experienced this issue? Have you found a solution? Let us know your experiences in the comments section below.