2011 MacBook Pro GPU Class Action Lawsuit Filed in Canada

2011 MacBook Pro GPU Class Action Lawsuit Filed in Canada

In the wake of an online petition and a class action lawsuit filed in the United States, another class action suit has been filed in Canada against Apple Canada over GPU issues affecting some 15-inch and 17-inch 2011 MacBook Pros equipped with an AMD graphics chip.

Screenshot of 2011 MacBook Pro GPU issue. | Source: Apple Support Communities forum member "Andy_Gee"
Screenshot of MacBook Pro graphics issue. | Source: Apple Support Communities forum member “Andy_Gee”

9to5Mac:

The virtually identical class-action lawsuit was filed in Canada by Montreal-based legal firm Lex Group Attorneys and argues that certain 2011 MacBook Pros suffer from a design and manufacturing defect that causes graphical issues such as severe screen distortion, pixilation, graphical artifacts, and ghosting, often rendering the notebooks unusable.

Official court documents say the defect is caused by the lead-free solder used to connect the AMD GPU to the logic board of the affected MacBook Pro models. The lawsuit says customers have been forced to pay up to $600 out of pocket for out of warranty repair costs. It charges Apple with ignoring the issue and failing to reimburse owners who paid to have their MacBook Pro repaired.

Apple, typically tight-lipped in these matters, has not commented on either the U.S. or Canadian class action suits. If the lawsuits are successful, affected customers in Canada and parts of the U.S. could be entitled to a settlement from Apple.

Motion for Authorization

  1. Calm Li says:

    I am suing Apple in small claims court. This is what I am doing. I am in Canada, where there are consumer protection laws governing “durability.” Many countries have similar laws. Yes, you CAN sue even if you are out of warranty. The theory is “durability” of goods. For example, would a jury find it acceptable for a car to break in 2 years? Or a dishwasher? A refrigerator? Well, it is the same for computers. A perfect example, I am typing this on my now 8 year old white macbook. It’s old, dirty, and slow, but still works, as do my other, older macbook pro’s. That is why the law is on your side with regards to “usable life.” Apple lawyers know this, and they will have a much easier time defending one “class-action lawsuit” than 1000 people suing in small claims court. I anticipate getting a much larger settlement by suing Apple myself, in small claims court. You do not sue Apple directly, from what I read of similar cases under the law. Instead, you sue the store that sold it to you (which in my case happens to be the Apple store), and i will explain the the judge that it is not a durable product, and will present printed copies of the blog posts, news, and the 2008 case. I think that Apple’s lawyers have advised Apple’s big-wigs that it is better, and cheaper, to simply wait it out, and wait for people to just “go away.” They know that most people do not have the guts to sue, and if they do, they will just give their rights away to a lawyer in a class-action suit. If you go that route, it’s a great deal….for the lawyer- who gets a 40% slice of a very big pie, while you get a very thin slice that will probably not amount to much, or at best a repair. I would rather take my chances on going directly, and include the cost of the small claims court filing fee in the requested damages. I will use a refurbished 2012 as my standard cost of repair- replacement with a working unit that does not have the same problem, plus the cost of the filing the case (here in Alberta, it’s $100, plus a corporate NUANS search fee at the registry- that I found online for $20). Then I’ll have my day in court, directly with the store that sold me this brick. I do not expect them to show up, honestly. It would cost them more than the cost of giving me a refurbished laptop than to send a lawyer to defend my puny case. I will be “the fish that got away.” I have had to resort to using my older machines because my much more expensive 2011 macbook pro is on its last leg. I am using gfxstatus to hobble along, but the 15 minute startup and workaround each morning is getting tiring, and costs me in lost productivity (best solution I’ve found- startup with power adapter plugged in, wait for fans to go to full speed in about 5 minutes, overheat. Then disconnect power, hold the power button down to shut down and re-start. It works after a few times but KEEP THE POWER DISCONNECTED until it boots to 3000 intel graphics).

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