As promised, the official Apple Support app for iOS devices is now available in additional countries around the world, bringing the number of countries where it is available to 22. The app is available in 13 languages.
Need help? Apple Support app is your personalized guide to the best options from Apple. Find answers with articles tailored to your products and questions. Call, chat or email with an expert right away, or schedule a callback when it’s convenient. Get a repair at an Apple Store or a nearby Apple Authorized Service Provider. Apple Support is here to help.
How the Apple Support App Works
The app is linked to the user’s iCloud account, so in most cases it knows which Apple devices you own, and provides support information for each device. This saves time for the customer, as they won’t have to search for and manually enter the information about their device or Mac computer.
The app allows users to chat directly with Apple Service experts, and view support case history as well. In addition, the app offers a number of how-to articles, featuring information such as how to back up your iOS device, how to take and edit photos on your device, and more.
Apple soft-launched the app in the Netherlands back in November, followed by a December launch in the U.S.
The app is now available in these 22 countries:
- Hong Kong
- United Arab Emirates
- United Kingdom
- The U.S.
The following languages are supported:
- Simplified Chinese
- Traditional Chinese
The Apple Support app is available as a free download for iOS devices in the App Store [GET IT HERE]