Apple today announced that its usual extended return policy is now in effect for the 2026 holiday shopping season. The longer return policy applies to most products that Apple sells, but there are a few exceptions, including carrier-financed iPhones and iPads.
In the U.S., Canada, the U.K., Ireland, Germany, the Netherlands, Australia, New Zealand, Singapore, and select other countries, purchases made between November 6 and December 25 of this year may be returned through January 8, 2027, according to Apple’s website. All purchases made after December 25 in those countries are subject to Apple’s standard 14-day return policy (15 days in Canada).:
Holiday Return Policy
Eligible products at the Apple Store Online that are received between November 6, 2026 and December 25, 2026, may be returned through January 8, 2027. Please note that all other terms and conditions provided in the Apple Store Online Sales and Refunds Policy are still applicable with respect to such products purchased. iPhone purchases that are carrier-financed with T-Mobile or Verizon are not eligible and are subject to standard return policy. iPad purchases that are carrier-financed with Verizon are not eligible and are subject to standard return policy. All purchases made after December 25, 2026 are subject to the Standard Return Policy.
The extended return policy applies to most products sold by Apple, including the iPhone, iPad, Mac, Apple Watch, HomePod mini, Apple TV, AirPods, accessories, and more.
There are some items, however, that are ineligible for return, including:
- Opened software*
- Electronic Software Downloads
- Software Up-to-Date Program Products (software upgrades)
- Apple Gift Cards (includes previous generation Apple Store Gift Cards and App Store & iTunes Gift Cards)
- Apple Developer products (membership, technical support incidents, WWDC tickets)
*You can return software, provided that it has not been installed on any computer. Software that contains a printed software license may not be returned if the seal or sticker on the software media packaging is broken.
For more details, visit Apple’s returns and refunds page.
