Apple today announced that it is expanding its Independent Repair Provider Program to over 200 countries, nearly every country where Apple products are sold.
The program – originally launched in 2019 and expanded to Europe and Canada last year – offers repair providers of all sizes access to genuine Apple parts, tools, repair manuals, and diagnostics. There are now more than 1,500 Independent Repair Provider locations serving customers across the US, Canada, and Europe.
“Being a part of the Independent Repair Provider program has been a huge benefit to my business, employees, and customers,” said Scott Baker, owner of Mister Mac in Wimberley, Texas. “Since joining, we’ve received great support from Apple, and we’re able to deliver that same level of service to our customers. It has even brought genuine excitement to our town.”
“The Independent Repair Provider program has been a very positive experience for us and for our customers,” said Nils Weber, project manager for Pro Repair GmbH in Germany. “During COVID-19, reliable access to parts has allowed us to adapt our business to accommodate the sudden high demand for mail-in repairs from our customers.”
Apple says there are more than 1,500 Independent Repair Provider locations across the United States, Canada, and Europe. All participating repair providers in the program have access to free training from Apple and the same genuine parts, tools, repair manuals, and diagnostics as Apple Authorized Service Providers (AASPs) and Apple Store locations.
There is no cost to join Apple’s Independent Repair Provider program. To qualify, repair providers need to commit to having an Apple-certified technician perform the repairs. The process for certification is simple and free of charge. Qualifying repair providers can purchase genuine Apple parts and tools at the same price as AASPs and receive free access to training, repair manuals, and diagnostics.
Starting later this week, repair providers in Afghanistan, Australia, Bangladesh, Bhutan, Brazil, Brunei Darussalam, Cambodia, Cook Islands, Fiji, Guam, Hong Kong, India, Indonesia, Japan, Korea, Laos, Macao, Malaysia, Maldives, Mongolia, Myanmar, Nepal, New Zealand, Pakistan, Papua New Guinea, Philippines, Russia, Saudi Arabia, Singapore, South Africa, Sri Lanka, Taiwan, Thailand, Tonga, Turkey, United Arab Emirates, Vanuatu, and Vietnam can learn more and apply to become Independent Repair Providers.
Later this year, the Independent Repair Provider program will launch in numerous countries and regions, a full list of upcoming countries is available in the Apple press release.