We know that you’re going to be anxious to get your new iPhone 15, iPhone 15 Plus, iPhone 15 Pro, or iPhone 15 Pro Max up and running as quickly as possible, but you need to make sure to do one thing before transferring data to the new iPhone from your old iPhone. Update your new iPhone 15 to iOS 17.0.2 before trying to perform the data transfer, otherwise, you might run into problems.
iOS 17.0.2 is available solely for the iPhone 15 lineup. Apple says the update fixes an issue that may prevent transferring data directly from another iPhone during the device setup process
iOS 17.0.2
This update provides important bug fixes, security updates, and fixes an issue that may prevent transferring data directly from another iPhone during setup.
The update should appear during the setup process, or it can be installed via the Settings app under General → Software Update.
If you didn’t update to iOS 17.0.2 before attempting to transfer data from another iPhone, and your iPhone 15 is now stuck on the Apple logo, there is a new support document that lists steps on how to restore the iPhone:
1. Connect your new iPhone to a computer with a cable.
2. Press and quickly release the volume up button. Press and quickly release the volume down button. Then, press and hold the side button.
3. Continue to hold while the Apple logo appears and don’t let go until an image of a computer and cable appears.
4. On your computer, locate your new iPhone in the Finder or in iTunes.
5. Choose Restore when you see the option to Restore or Update.
After restoring the iPhone 15 and updating it to iOS 17.0.2, the process of transferring data from another iPhone can be restarted.
