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Apple Officially Enstates New 7-Day App Store Return Policy In Taiwan

Apple Officially Enstates New 7-Day App Store Return Policy In Taiwan

Last week we reported that Apple would soon begin allowing 7-day trials (by providing a refund if requested within that period) in the Taiwan App Store due to Apple’s compliance with a Taiwanese consumer protection mandate. Today, that change has been officially implemented.

Apple has now amended the terms and conditions of Taiwan’s iTunes Store. The changes, which were brought to light last Friday, are now live, and only apply to App Store customers living in Taiwan.

Apple made the change after being requested to do so (in compliance with law) by the Taipei city government in June. The revised terms and conditions are as follows:

“You may cancel your purchase within seven (7) days from the date of delivery and iTunes will reimburse you for the amount paid, provided you inform iTunes that you have deleted all copies of the product. Upon cancellation you will no longer be licensed to use the product. This right cannot be waived.”

Taipei’s city government reportedly believes that this is the correct decision for Apple to make in this matter, and now plans to work with Apple to provide Chinese-language translations for English-only App Store apps.

Sure, this is great news – but what about the rest of us, Apple? Even Google’s Android Market offers a 15-minute buyer’s remorse period. The fact that Apple only made this change in Taiwan after the local government told them to is disappointing – Why doesn’t Apple make this change global? Why isn’t there a US consumer protection mandate that grants that same privilege?

  1. ram says:

    hello.. obviously everyone is going to buy games, finish them within 15 days, and get a refund..?

    1. blue5ft3 says:

      It says 7 days

  2. Anonymous says:

    Because we live in a consumer driven economy in the US and anything to help businesses, even small developers, kept their money is their main priority. We have a newly formed consumer protection agency in America but going against the grain doesn’t work very well in an economy where BUYING (not returning) is key. It f’ing sucks that American consumers have less consumer rights than the Taiwanese people!

  3. blue5ft3 says:

    Not a policy in the US, can we purchase through the Taiwan store?

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