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Apple Launches Third-Party iPhone Charger Trade-In Program Following Electrocution Case in China

Apple Launches Third-Party iPhone Charger Trade-In Program Following Electrocution Case in China

In the wake of the electrocution of a Chinese woman that was likely caused by a counterfeit iPhone charger, Apple has announced a new power adapter recycling program to begin on August 16th to assist in the disposal of any USB power adapter used with an iPhone or iPad. The company is offering official replacement chargers for the discounted price of $10 to anyone who turns in a charger they have concerns about.

official_iPhone_charger

MacRumors:

To get the discounted charger, users can bring any USB power adapter and an iPhone, iPad or iPod to an Apple Retail Store or participating Apple Authorized Service Provider. Only one replacement adapter per device is allowed.

Retail stores and service providers will not be allowed to remark on, or give information about the authenticity or safety of power adapters.

The full text of Apple’s announcement is as follows:

Recent reports have suggested that some counterfeit and third party adapters may not be designed properly and could result in safety issues. While not all third party adapters have an issue, we are announcing a USB Power Adapter Takeback Program to enable customers to acquire properly designed adapters.

Customer safety is a top priority at Apple. That’s why all of our products — including USB power adapters for iPhone, iPad, and iPod — undergo rigorous testing for safety and reliability and are designed to meet government safety standards around the world.

Starting August 16, 2013, if you have concerns about any of your USB power adapters, you can drop them off at an Apple Retail Store or at an Apple Authorized Service Provider. We will ensure that these adapters are disposed of in an environmentally friendly way.

If you need a replacement adapter to charge your iPhone, iPad, or iPod, we recommend getting an Apple USB power adapter. For a limited time, you can purchase one Apple USB power adapter at a special price — $10 USD or approximate equivalent in local currency. To qualify, you must turn in at least one USB power adapter and bring your iPhone, iPad, or iPod to an Apple Retail Store or participating Apple Authorized Service Provider for serial number validation. The special pricing on Apple USB power adapters is limited to one adapter for each iPhone, iPad, and iPod you own and is valid until October 18, 2013.

Note: Due to the complexity of testing required to detect an unsafe or counterfeit adapter, Apple Retail and Apple Authorized Service Providers cannot advise you on the authenticity or safety of your adapter.  We are offering this special takeback program for any USB power adapter made for use with iPhone, iPad, and iPod for which you have concerns.