Microsoft Office 2016 users who have been experiencing issues with the productivity suite since upgrading to OS X 10.11 El Capitan will be glad to hear that bug fixes are in the works.
Word, Excel, Outlook, and PowerPoint are crashing for many Microsoft users who have installed Office 2016, and Office 2011 users are also noticing problems with Outlook.
Microsoft says it’s aware of the problems, with Microsoft Program Manager Faisal Jeelani posting on a thread in the Microsoft forums that the company is working with Apple to resolve the issues, but he said there is no timeline for a fix.
Microsoft also released a similar statement to Computerworld:
“We know that some users may be experiencing issues with Office 2016 for Mac running on El Capitan,” the statement read. “We are actively investigating the matter with Apple. Until there is a fix, we recommend people install the latest updates to Office 2016 for Mac using Microsoft AutoUpdate.”
Office 2016 users are running into a variety of issues following their upgrade to El Capitan. Some users report only occasional crashes while using the software, while others are unable to open any of the Office 2016 apps at all. Outlook users report issues accessing their inboxes. (Office 2011 and Office 2016 users have both reported this particular issue.)
While Microsoft says it is working on a fix, this fails to mollify many of the users, as Microsoft had several months to fix any Office issues during the El Capitan beta period. Users had reported the issues to Microsoft during El Capitan beta testing.