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Apple Investigating Multiple Fraudulent iTunes Charges in Singapore

Apple Investigating Multiple Fraudulent iTunes Charges in Singapore

Dozens of iTunes users in Singapore report hundreds of dollars of fraudulent iTunes charges on their connected credit cards.

AppleInsider:

According to Channel News Asia, two people say they were charged the equivalent of around $5,100 to iTunes on their bank-connected credit cards. The bank, Oversea-Chinese Banking Corporation (OCBC) reported 58 cases total of the fraudulent charges. 

A customer using another bank, DBS, told Channel News Asia that six separate fraudulent charges “completely wiped out” his account balance.

Several of the charges were for the amount of $112.03 in Singapore dollars ($82.22). One user reports a charge showed up on his phone bill, charged as “iTunes orders.”

Two people told Channel NewsAsia that they lost at least S$7,000 each to iTunes purchases with one saying she was billed on her HSBC credit card. She added that she only realized something was amiss when she received a text message from HSBC that she had less than 30 per cent of her credit limit left. She realized the extent of the issue after speaking to a customer service operator.

At OCBC alone, there were 58 cases of fraudulent transactions in July, the bank told Channel NewsAsia.

Apple Singapore says it is “looking into” the charges, and has reversed the purchases. Users report the company has refunded some, but not all of the charges.

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