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Lawsuit Against Apple for Offering Refurbished Replacement Devices for AppleCare Moves Forward

Lawsuit Against Apple for Offering Refurbished Replacement Devices for AppleCare Moves Forward

The class action lawsuit against Apple for using refurbished replacement products for its AppleCare and AppleCare+ protection plans has been certified by a U.S. District Judge in San Jose on Tuesday.

The class action lawsuit [PDF] was first filed against Apple back in July 2016 by California customers that were not happy that Apple had replaced their faulty iPhone and iPad devices with refurbished devices under their AppleCare and AppleCare+ plans.

Plaintiffs, Vicky Maldondo and Joanne McRight claimed Apple’s replacing of faulty devices with refurbished devices violates its own AppleCare Terms and Conditions and the Consumer Legal Remedies Act.

The original lawsuit says the Apple Plans purport to provide consumers with Devices that are “equivalent to new in performance and reliability.” The lawsuit claims that phrase means is “new” as refurbished devices can “never be the equivalent to new in performance and reliability.”

The lawsuit seeks compensation for iPhone, iPad, and iPod owners that purchased AppleCare or AppleCare+ coverage for their device.

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