Apple has told Apple Authorized Service Providers that it will provide subsidies to service providers that offer product repairs on a pickup and drop-off basis in the United States and Canada. The program is part of an effort to encourage social distancing while continuing to offer repair services for Apple products.
In an internal memo shared with Apple Authorized Service Providers, obtained by MacRumors, Apple said it will provide $20 for each iPhone, iPad, Apple Watch, or Beats repair and $25 for each Mac repair that is completed on a pickup and drop-off basis. Apple stressed that it “encourages such arrangements when possible.”
Apple has provided information to technicians on how to qualify for the subsidies, which began on Wednesday, and will continue to be offered indefinitely.
With all Apple Stores outside of greater China being closed, Apple customers have been forced to search for alternative sources, such as local Apple Authorized Service Providers, when needing service and support.
For more information, or to begin the repair process and find an Apple Authorized Service Provider near you, visit Apple’s support website.