Smartwatch maker Garmin has been hit by a ransomware attack. The attack encrypted the company’s internal servers, resulting in a shutdown of its website, call center, and its Garmin Connect service, which allows users to sync their activity via a mobile app.
In messages via Twitter, Garmin apologized to users and offered details about the forced termination of services.
This outage also affects our call centers, and we are currently unable to receive any calls, emails or online chats. We are working to resolve this issue as quickly as possible and apologize for this inconvenience. (2/2)
— Garmin (@Garmin) July 23, 2020
Officially, Garmin has not referred to the outage as the result of a ransomware attack, but company employees have described it as such in Twitter posts.
The attack has also taken down Garmin’s aviation database service, flyGarmin, and even some production lines in Asia, reports ZDnet.com.
Meanwhile, Taiwanese tech news site IThome published an internal memo from Garmin’s IT department to its Taiwan-based factories announcing two days of downtime related to maintenance on Friday and Saturday. Sources told the website was caused by a “virus.”