Apple this week announced that it was expanding its Independent Repair Provider Program to include Mac repairs. Apple has since offered additional details about the initiative in an internal document, first shared by MacRumors.
The internal document includes the following:
- Qualifying repair shops can gain access to Apple genuine parts, tools, and training starting August 17
- The program covers all Mac models
- The program is limited to out-of-warranty Mac repairs
- Examples of components eligible for repair include the display, logic board, and top case, the latter of which includes the keyboard, trackpad, speakers, and battery
- Participating repair shops must have Apple-certified technicians perform the repairs
- Participating repair shops are not permitted to offer whole-unit replacements for Macs
- Participating repair shops cannot ship Macs to an Apple repair center
Apple has also changed the price on several Mac repair parts for technicians. In some cases, the parts have dropped in price. However, many parts have increased by a large margin, such as a 13-inch MacBook Pro display that has increased by hundreds of dollars.
Apple in August 2019 launched its program to allow independent repair shops in the US to gain access to genuine Apple iPhone parts and to receive the same training as Authorized Service Providers. Then in July of this year, Apple expanded the program to Canada and 32 European countries.
Apple says that in the first year of the program 140 businesses have joined to offer over 700 new locations for out-of-warranty iPhone repair in the US.
