T-Mobile will soon be moving customers on older smartphone plans to newer and more expensive service plans, according to information shared on Reddit. The migration will happen automatically, but customers can opt out of the migration.
T-Mobile is planning to force customers on the following plans to newer plans unless you opt out:
- Magenta -> Go5G
- One -> Go5G
- Magenta 55+ -> Go5G 55+
- Simple Choice / Select Choice -> Magenta or Essentials Select
- Simple Choice Business -> Business Unlimited Advanced
Customers will be moved to varying newer plans depending on the plan they are coming from.
Customers who are migrated to the new plans should expect to see price increases of $5 to $10 per line depending on their current plan.
Customers who miss the notification about the upcoming plan changes can still ask to go back to their old plans for a short period of time, though as noted by The Mobile Report, customer service representatives will push customers to accept the move to new plans by attempting to convince customers about the new plan, as well as offering one-time credits.
Customers will begin receiving notifications about the upcoming plan changes on October 17, via both text messages and emails. The timing of the migration will vary based on the customer’s billing cycle.
