The European Commission has passed new ‘right to repair’ legislation to make it easier for consumers to get their broken devices repaired, even if the warranty has expired.
Companies in the EU were already required to offer a two-year minimum warranty on appliances and electronics, including smartphones, TVs, and washing machines. The new rules impose additional requirements.
Under the new rules, when a consumer chooses to have their device repaired under warranty, the warranty will be extended by a year. Customers will also be allowed to borrow a device while their broken device is being repaired. If the item cannot be repaired, customers have the right to a refurbished device.
“Consumers’ right to repair products will now become a reality,” said EU spokesperson Rene Repasi. “It will be easier and cheaper to repair instead of purchase new, expensive items.”
“This is a significant achievement for Parliament and its commitment to empower consumers in the fight against climate change,” continued Repasi. “The new legislation extends legal guarantees by 12 months when opting for repair, gives better access to spare parts, and ensures easier, cheaper and faster repair.”
If the product’s warranty has expired, companies will be required to repair the item at a “reasonable price.” Manufacturers also cannot use “contractual clauses, hardware or software” to obstruct repairs. Independent repair firms must be allowed to use secondhand or 3D-printed parts. Manufacturers cannot refuse to repair a device because it was previously repaired by another company
The legislation will come into effect after formal approval by the Council, with the directive set to activate 20 days after its publication.
