Several Apple services, including Apple Music, were among the hundreds of apps and websites that went down due to an Amazon Web Services problem. The outage underscores the problems that can occur when several popular web service are all dependent on the same service.
As of 8:48 A.M. Eastern, Amazon says on its status page that engineers are “making progress on resolving the issue with new EC2 instance launches in the US-EAST-1 Region and are now able to successfully launch new instances in some Availability Zones.”
Apple’s status page, shows all problems being resolved. It specifically notes that Apple School Manager, iCloud Storage Upgrades, Apple TV+, Apple Music, and the App Store had problems during this time.
However, users of Downdetector also reported problems with Apple Card, Apple Pay, and more.
The issue began at around 3 A.M. Eastern and appears to have centered on Amazon’s North Virginia AWS site. Beyond saying that the issue was related to the “DNS resolution of the DynamoDB API endpoint in US-EAST-1,” Amazon has not yet reported how the problem began.
